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LibValue: Comprehensive Approaches to Defining Library Value webcast
This webcast, recorded May 9, 2013, provides a broad overview of methods used to estimate value in academic libraries and describes a study that calculated return on investment at the...
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Membership Meeting 2013 (Spring): Parents, Alumni, and Libraries: What Our Customers Really Believe about the Library
Presented at the 162nd ARL Membership Meeting, May 2013, in Chapel Hill, North Carolina, by Lorraine Haricombe and Irene Hoffman mm13sp-haricombe-hoffman.pdf
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LibQUAL+® to Offer Workshop at Northumbria Conference on Performance Measurement
ARL is sponsoring a LibQUAL+ Exchange of Experience workshop on Monday, July 22, 2013, in conjunction with the 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services,...
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LibValue: Assessing the Value of E-books to Academic Libraries and Users webcast
This webcast, recorded April 18, 2013, describes research conducted at the University of Illinois at Urbana-Champaign on how libraries and library users value e-books. Presenters include Paula Kaufman, Dean of...
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ARL Academic Health Sciences Library Statistics 2010–2011
ARL Academic Health Sciences Library Statistics 2010–2011 presents data that describe collections, expenditures, personnel, and services in 63 medical libraries at ARL member institutions in the US and Canada. This publication is...
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ARL Academic Law Library Statistics 2010–2011
ARL Academic Law Library Statistics 2010–2011 presents data that describe collections, expenditures, personnel, and services in 74 law libraries at ARL member institutions in the US and Canada. This publication is available...
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LibQUAL+® Seeks Applicants for In-Kind Grant Program 2014
LibQUAL+ will award up to three institutions in-kind grants to participate in the 2014 LibQUAL+ survey, with a goal of offering one grant for every 50 libraries registered. This will...
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LibValue: Value of Commons Spaces webcast
This webcast, recorded March 21, 2013, describes research conducted at the University of Tennessee on the value of the information commons. Presenters include Steven Smith, Professor and Dean of Libraries;...
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Balanced Scorecard Initiative: ARL Issues Call for Participation
ARL has issued a call for participation in the third Balanced Scorecard (BSC) Initiative cohort. The year-long initiative will engage a small number of research libraries in a systematic way...
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Service Quality Evaluation Academy Class of 2013 Selected
ARL and the Canadian Association of Research Libraries (CARL) are pleased to announce the participants in the 2013 Service Quality Evaluation Academy, to be held March 11–15 in New Orleans,...
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