The Association of Research Libraries invites libraries to join the global assessment community of LibQUAL+® by registering for the 2018 LibQUAL+ survey.
LibQUAL+ is a tool that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. The protocol is a rigorously tested web survey that helps libraries assess and improve library services, change organizational culture, and market the library.
Since 2000, more than 1,300 libraries in 35 countries have participated in LibQUAL+, including college and university, community college, health sciences, and academic law libraries. This growing community of participants and its extensive data set of more than two million completed surveys are rich resources for improving library services.
Register to Participate in 2018
The second LibQUAL+ survey session of 2018 is open through Sunday, December 9, 2018. Participating libraries may schedule and run their survey at any time during this session.
The 2018 LibQUAL+ registration fee is $3,200.
New participants may register by sending email to libqual@arl.org.
Past participants may register on the LibQUAL+ website and may be eligible for reduced fees. Institutions that participated in LibQUAL+ in 2017 will receive a discount of $1,000 on their 2018 survey registration, and institutions that last participated in 2016 will receive a discount of $500.
As a benefit of registration, participants are able to view results for all libraries participating in the same survey year. For access to the full set of survey results from 2000 through 2018, institutions may purchase an annual LibQUAL+ Membership Subscription for $1,000.
Registration for the 2018 survey year will close on Thursday, November 1, 2018.
About the Association of Research Libraries
The Association of Research Libraries (ARL) is a nonprofit organization of 125 research libraries in Canada and the US whose mission is to advance research, learning, and scholarly communication. The Association fosters the open exchange of ideas and expertise, promotes equity and diversity, and pursues advocacy and public policy efforts that reflect the values of the library, scholarly, and higher education communities. ARL forges partnerships and catalyzes the collective efforts of research libraries to enable knowledge creation and to achieve enduring and barrier-free access to information. ARL is on the web at ARL.org.
