Using LibQUAL+® and Other Evidence for Assessment, Evaluation, and Resource Planning

ARL and the Canadian Association of Research Libraries (CARL) will sponsor a workshop on using evidence for assessment and evaluation as part of the Seventh International Evidence Based Library and Information Practice Conference (EBLIP 7) in Saskatoon, Saskatchewan, Canada. This preconference session will be held on Monday, July 15, 2013, from 8:30 a.m. to 12:00 p.m.

ARL and CARL have worked over the years to strengthen the ways libraries describe and evaluate their services and operations. This workshop will focus on a number of key efforts, such as the annual ARL and CARL statistics and the LibQUAL+ service-quality assessment survey. LibQUAL+ was implemented across Canada in 2013, with 47 libraries collecting data from over 67,000 respondents. Workshop attendees will gain a deeper understanding of how these tools can be used to justify budgets, evaluate service delivery, and help libraries strategically align their investments with rapidly transforming user needs.

The workshop will be led by Linda Bedwell, LibQUAL+ Canada 2013 coordinator and user experience and assessment librarian at Dalhousie University; Martha Kyrillidou, senior director of statistics and service quality programs at ARL; and Katherine McColgan, program and administrative officer at CARL and coordinator of the Statistical Survey of Canadian University Libraries. Attendees are encouraged to also attend the EBLIP 7 Conference, for which separate registration is required. All LibQUAL+ Canada participants and others interested in assessment are invited to join and engage.

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Event Details

Date: Monday, July 15, 2013
Time: 8:30 a.m.–12:00 p.m.
Location: University of Saskatchewan Murray Library, Collaborative Learning Lab
Fee: $75 (Canadian)
Deadline: Register by July 2, 2013