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Balanced Scorecard Webcast
Tuesday, December 11, 2012 @ 1:00 pm – 2:00 pm
This ARL webcast, broadcast on Dec. 11, 2012, provides an overview of using the balanced scorecard to assess research library service.
This ARL webcast, broadcast on Dec. 11, 2012, provides an overview of using the balanced scorecard to assess research library service.